Nivel One

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Our Mission

We remove the tech headaches so you can run your business.

Nivel One exists to bring the discipline of enterprise IT — security, reliability, automation — to small and mid-sized businesses that can't justify a full internal IT department. One accountable partner across infrastructure, networking, automation, procurement, and strategy.

The Team

Founders

Mike Mateo

Mike Mateo

Co-Founder

Michael Mateo is a seasoned technology Subject Matter Expert with over 17 years of experience directing broad-scope technology enterprises, communications infrastructure, and specialized portfolio programs in maritime and defense environments. He spent years building deep technical foundations across interior communications, component repair, and full-spectrum RF systems, then served managing enterprise network administration for specialized organizations — leading secure enterprise data architecture and mobile communications programs in austere, remote, and logistically demanding environments. Michael has extensive "real-world" senior technology program management experience — directing automated information systems, cybersecurity, and communications supporting large businesses and full enterprise level IT. As Co-Founder of Nivel One, he applies this background in high-stakes environments to deliver resilient, infrastructure-hardened technology solutions for commercial clients.

Mitch Ford

Mitch Ford

Co-Founder

Mitch Ford helps small and mid-sized businesses make their technology more reliable, secure, and easier to manage. His background spans 17 years working inside DevOps, cloud infrastructure, networking, automation, and systems administration functions, with experience leading teams and supporting mission-critical environments where downtime was not an option. Instead of chasing flashy tech for its own sake, Mitch focuses on practical improvements: simplifying messy systems, automating repetitive work, strengthening infrastructure, and building tools that help businesses operate more smoothly. Whether it's web infrastructure, internal automation, cloud systems, or IT cleanup, his goal is simple: make technology work better for the people who depend on it.

35+Years in High-Security Environments
200+Projects Delivered
ExpertIntegration

Frequently asked questions

What is Nivel One?

Nivel One provides managed IT services and technology consulting for SMBs. The company handles infrastructure and automation so businesses can focus on their work.

What services does Nivel One offer?

Nivel One offers Managed Web Services, AI Integration, Workflow Automation, and Consulting.

Where does Nivel One provide services?

Nivel One serves the East Coast USA, primarily North Carolina and Virginia.

Who founded Nivel One?

Nivel One was founded by co-founders Mike Mateo and Mitch Ford.

How can I contact Nivel One?

Email [email protected] or call +1-757-663-5115. More options are on https://nivelone.com/contact/.