Pillar 01

Managed Web Services

Website builds, hosting, domain management, and performance — so your digital presence stays fast and online.


What's included

Design

A professional website built for your business, not a recycled template.

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Design

  • Custom-built on modern code for your brand
  • Mobile-ready
  • Built to generate leads: CTAs, forms, click-to-call
  • SEO- and accessibility-ready at launch
  • Logo, stock photos and video available
  • You own it
  • And more

Third-Party Tools and Integrations

We can connect the tools your business already uses, or help you choose new ones.

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Third-Party Tools and Integrations

  • Reviews: Google reviews display, review request tools
  • CRM: HubSpot, Zoho, Jobber and similar platforms
  • Calendars and booking: Calendly, Square Appointments, Acuity
  • Payments, live chat, email marketing and more
  • And more

Hosting

Fast, secure hosting managed for you, so you never have to think about servers.

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Hosting

  • SSL security certificate included
  • Daily backups
  • Uptime monitoring with alerts if your site goes down
  • Domain and DNS management, so renewals never lapse
  • And more

Maintenance

We keep your site secure and running smoothly behind the scenes.

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Maintenance

  • Security and software updates
  • Fixes if something breaks
  • Monthly health report on uptime and backups
  • And more

Content Updates

Need a change? Send it to us and we'll handle it.

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Content Updates

  • Text, photo and pricing updates
  • New services, staff or announcements
  • Seasonal promotions and holiday hours
  • No logins or technical skills needed on your end
  • And more

* Already have a site? Stay put or move it! We can migrate you off of Wix, Squarespace, GoDaddy or any hosting service without impact to your content or Google rankings.

Measured againstCore Web Vitals

Ready for a website that works as hard as you do?

Request an IT assessment

Frequently asked questions

Design3 questions

What's included in ongoing design under my plan?

Minor tweaks (colors, images, text/layout changes) and small new sections — like a new banner or block added to an existing page. Full new pages are scoped separately.

Do you design for mobile and desktop, or is that separate?

Both are always included together — every design change covers desktop and mobile as one unit.

Can you build the site and give me the code for a self-hosted environment?

Yes — we can build the site and hand over the complete raw code, giving you full control if you want to self-host and maintain it yourself.

Hosting4 questions

What's included in your hosting?

All tiers include: SSL certificate, backups, uptime monitoring, software updates, content edits scaled to your tier, and domain management. Security updates and patching can only be guaranteed if Nivel One manages the domain.

Where is my site hosted, and do I own that account?

Your choice — we can host on Nivel One's infrastructure, or on a hosting service of your choice.

How often do you back up my site?

Monthly, unless a different schedule is required or contracted.

What happens to my site if I cancel my plan?

Your service continues through the end of the current 30-day cycle and ends on your next scheduled service date.

Migration3 questions

Can you move my site from my current host/platform to yours?

Yes — we can migrate from any platform (Wix, Squarespace, WordPress, and others).

Will my site go down during migration?

No planned downtime. Migration is handled without taking your live site offline.

Do I lose my current SEO rankings when you migrate my site?

No — your rankings are preserved through the migration.

Content updates3 questions

What counts as a "content update" vs. something that costs extra?

Text and image swaps on existing pages. New pages or sections are scoped separately (see Design).

How fast do you turn around a content update request?

Within 24 hours.

Can I make edits myself, or does everything go through Nivel One?

Depends on who's hosting. If Nivel One hosts your site, updates go through us. If you're self-hosting, you have direct access to make edits yourself.

Third-party integrations2 questions

What kind of integrations do you support?

All — booking/scheduling tools, payment processors, CRMs, and any other third-party service your site needs to connect to.

What if a third-party tool breaks my site — is that covered?

Depends on the cause. If it's an integration Nivel One set up and manages, it's covered. If you added it yourself, or the third party changed something on their end, it's not.

General3 questions

What's the difference between the Essential, Business, and Enterprise tiers?

Tiers apply to design and hosting, scaled to the number of pages your business needs.

Is there a contract, or can I cancel anytime?

Month-to-month — cancel anytime.

Who do I contact if something urgent comes up?

All client needs go through the client portal. For anything urgent, call us directly.